It's time you considered third-party self-storage management! With this system, you can outsource your facility's management, cut expenses associated with administration, enhance customer service, and streamline your operations.
What, then, does the whole concept entail?
Third-party self-storage management is contracting out a self-storage facility's operation to a third-party self-storage manager. In other words, you hire a professional organization to handle every aspect of management rather than managing the facility yourself. This could cover everything from regular business operations and customer support to advertising and financial management.
One of the most notable perks of 3rd party self-storage management is the lower administrative expenses. Your third-party self-storage manager will manage:
- Staff hiring
You also get to benefit from enhanced customer service. The skills and expertise of specialized management firms enable them to deliver first-rate customer service, boosting tenant satisfaction and retention. These management companies can efficiently handle inquiries and complaints from tenants, ensuring smooth workflow at your workplace. They can also add value for renters through extra services like online bill payment or 24-hour call center access for emergencies. This, in turn, can reduce tenant turnover by ensuring that tenants feel heard and their needs are being met.
Owners can also leverage the specialized tools, resources, knowledge, and experience of 3rd party managers to improve facility management. These management firms often have years of experience in the field and access to evidence-based practices and cutting-edge technology that may be used to enhance the facility's operation. Finding this skillset and experience internally can always be a challenge.
Maximizing occupancy rates is one important area where these management firms can deliver a major impact.
They can, for instance, examine industry trends and consumer preferences to choose the best pricing and marketing tactics. Additionally, they can offer current information on demand and supply, enabling the owner to decide on pricing and unit availability. Management firms can also assist owners in boosting revenue and lowering costs. They can pinpoint places where you can cut costs without sacrificing the facility's quality, like HVAC or lighting systems.